HelperHub Privacy Policy
Preciora LLC ("Preciora", "we", "us", or "our") operates the HelperHub mobile application ("HelperHub" or the "App").
This Privacy Policy explains how HelperHub handles information when you use the App.
HelperHub is designed to help employers organize and manage information relating to their domestic helpers, including employment details, contracts, salary records, leave, off days, reminders, documents, and related information.
We are committed to protecting your privacy and being transparent about how information is handled.
1. Information We Handle
HelperHub allows you to enter and store information about your domestic helper and employment relationship.
Depending on the features you use, this information may include:
Helper Information
- Name
- Photograph
- Nationality
- Date of birth
- Contact information
- Emergency contact information
- Employment start date
- Other information you choose to enter into the App
Employment Information
- Contract details
- Contract start and end dates
- Salary information
- Salary payment history
- Salary deductions and advances
- Off-day schedules
- Leave information
- Home leave information
- Employment-related notes
Identification and Document Information
You may choose to store information contained in documents such as:
- Passport information
- Work permit information
- Insurance information
- Employment contracts
- Medical-related documents
- Flight or travel documents
- Receipts
- Other employment-related documents
Medical-Related Information
HelperHub may allow you to record information such as:
- Medical appointment dates
- Medical examination due dates
- Vaccination or health-related reminders
- Medical-related notes or documents
HelperHub is intended as an organizational and reminder tool. It does not provide medical diagnosis, treatment recommendations, or professional medical advice.
Reminder and Schedule Information
You may create reminders and schedules relating to:
- Salary payments
- Contract renewals
- Medical appointments
- Passport expiry
- Work permit expiry
- Insurance expiry
- Off days
- Home leave
- Other important dates
2. Where Your Information Is Stored
Local Storage
The current version of HelperHub is designed as an offline-first application.
Information that you enter into HelperHub is stored locally on your device.
In the current version:
- Helper information is stored on your device.
- Employment records are stored on your device.
- Salary records are stored on your device.
- Documents you add to the App are stored on your device.
- Reminder and schedule information is stored on your device.
Information stored locally on your device is not automatically transmitted to Preciora merely because you enter it into the App.
3. No User Account Required
The current version of HelperHub does not require you to create an account or provide an email address, phone number, password, or other account credentials to use the core functionality of the App.
Because there is currently no HelperHub account system, Preciora does not maintain an online user account containing your helper records.
4. Information We Do Not Sell
Preciora does not sell your HelperHub information to third parties.
We do not sell helper information, employment records, salary information, documents, or medical-related information.
5. Information We Do Not Share
In the current version of HelperHub, information that you enter and that remains stored locally on your device is not shared by Preciora with third parties because Preciora does not receive that information.
You are responsible for deciding what information you enter into the App and with whom you choose to share information or documents from your device.
6. Notifications
HelperHub may use local notifications to remind you about events and deadlines that you configure in the App.
Examples include:
- Salary due dates
- Contract renewal dates
- Medical reminders
- Passport expiry
- Work permit expiry
- Insurance expiry
- Home leave
- Off days
These notifications are generated for the purpose of providing the App's reminder functionality.
7. Device Permissions
HelperHub may request device permissions where they are necessary to provide a feature.
For example, depending on the version and features of the App, permissions may be requested to:
- Display notifications
- Select or access documents
- Select photographs or images
We aim to request only permissions that are necessary for the relevant functionality.
You can manage application permissions through your device settings.
8. Third-Party Services and SDKs
The current version of HelperHub is designed not to use third-party advertising services to display advertisements.
Preciora may use third-party software libraries or platform services that are necessary for the operation, distribution, security, or functionality of the App.
If we introduce analytics, crash reporting, advertising, cloud storage, authentication, AI services, payment services, or other third-party services that collect or transmit information, we will update this Privacy Policy and the applicable Google Play Data Safety information before or when those practices are introduced, as required.
Third-party services may have their own privacy policies and terms.
9. Data Security
We take reasonable measures to protect information stored and processed by HelperHub.
Because the current version stores user-entered information locally on the user's device, the security of that information also depends on the security of the device.
We recommend that users:
- Keep their device's operating system updated.
- Use a secure device passcode or biometric authentication.
- Do not share their device with unauthorized persons.
- Keep backups of information they consider important.
Preciora cannot guarantee the security of information stored on a device that is lost, stolen, compromised, rooted, jailbroken, or otherwise accessed by an unauthorized person.
10. Data Retention
Because HelperHub's current version stores user-entered information locally on the user's device, Preciora does not maintain a separate server-side copy of that information.
Information remains on your device until you:
- Delete it within the App, where supported;
- Delete the App or its application data;
- Replace or reset your device; or
- Otherwise remove the locally stored information.
Please note that deleting the App may permanently remove locally stored HelperHub information if no device backup exists.
11. Data Deletion
You can delete information stored within HelperHub using the deletion functionality provided by the App, where available.
Because the current version does not maintain a cloud account or server-side copy of your HelperHub records, Preciora does not have a separate online database from which we can delete those locally stored records.
If you need assistance with privacy-related questions or believe Preciora has received personal information relating to you, you may contact us using the details below.
12. Children's Privacy
HelperHub is designed for adults and employers managing domestic helper employment matters.
The App is not directed toward children.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to Preciora through a service operated by us, please contact us so that we can investigate and take appropriate action.
13. Medical and Health-Related Information
HelperHub may provide organizational features that allow users to record medical appointment dates, health-related reminders, or medical-related documents concerning a domestic helper.
This functionality is intended solely for organization and record-keeping.
Users should consult qualified healthcare professionals for medical advice and decisions.
Medical-related information entered into the current version of HelperHub is stored locally on the user's device and is not transmitted to Preciora through the current version of the App.
Users should take appropriate precautions when storing sensitive medical information on their devices.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to HelperHub;
- New features;
- Changes in data practices;
- Changes in applicable laws or regulations;
- Changes to third-party services.
When we make material changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
If future versions of HelperHub introduce features such as cloud synchronization, user accounts, analytics, AI services, advertising, payments, or other functionality that changes how information is handled, this Privacy Policy will be updated accordingly.
15. Your Responsibilities
HelperHub is a tool for organizing information.
You are responsible for:
- Ensuring that information you enter is accurate.
- Having appropriate authority to store information about another person.
- Using the information in accordance with applicable laws.
- Protecting access to your device.
- Obtaining any permissions or consents required for your particular use of the information.
You should not use HelperHub as a substitute for professional legal, medical, immigration, employment, or financial advice.
16. International Users
HelperHub may be downloaded and used in different countries.
Privacy and data-protection laws vary between jurisdictions. You are responsible for using the App in accordance with the laws applicable to you.
If future versions of HelperHub transmit information to servers or service providers located in other countries, this Privacy Policy will be updated to describe the applicable data transfers and processing.
17. Contact Us
Preciora LLC
Email: nemat.bano@precioratech.com
Website: https://preciorallc.com
Please include "HelperHub Privacy" in the subject line of your email where possible.
18. Governing Version
This Privacy Policy applies to the current version of HelperHub unless a different privacy policy is expressly provided for a particular version or service.